With 65+ locations, GreenBank stakes is reputation each and everyday on the level of customer service provided by our branch representatives. Therefore, we utilize the Customer Service Profile (CSP) assessment tool provided by Pro View Systems on all branch hires. The CSP allows us to measure critical customer service personality attributes such as Trust, Tact and Empathy (among others) to accurately predict a candidate’s propensity to deliver superior service. In addition, the CSP provides a coaching report for continuous employee development and training. We recommend Pro View Systems and the CSP for any business whose success is directly tied to the level of customer service provided to its customers.
Steve Ottinger
Senior Vice President
Chief Human Resources Officer
GreenBank
Greeneville, TN
I love the iApplicants ATS system and would readily endorse it for any other company. It is easy to use and almost instantly organized my hiring processes allowing me to spend more time on operational tasks rather than sorting through paper and endless emails.
In addition, The ProfileXT assessment we use on applicants has been a valuable indicator of how well our candidates match the job positions they apply for. It shows us critical job related attributes which let us explore how well a potential employee will perform under the demands of the job. It is a must for any company concerned with job fit.
Karen L. Hutson
Human Resources
TIS Insurance Services
Knoxville, TN
I just wanted to write and thank you for the outstanding products and support provided by Pro View Systems. The "iApplicants" applicant tracking system combined with the Sales Indicator profile assessment tool has totally streamlined our recruiting and pre-screening efforts. As a national company, we recruit multiple markets for district sales personnel and we could not be near as effective without Pro View as our partner. I would recommend Pro View to anyone who has regional or national recruiting challenges they wish to simplify and modernize.
Beverly Gidcumb, PHR
Human Resources
CBK
Union City, Tennessee
Pro View has helped us grow and expand our recruiting options by allowing applicants to screen themselves via the web tools so that we only look at and review the best people. They have gone so far as to post online ads for us, and connect them with the proper testing. By adding the Customer Service Perspective tool to that we have been able to match our applicants to our best employees so that we make more informed hiring decisions, and select the best candidates.
Karri D Lough
Director - Global Consumer Affairs
Customer Care
Radio Systems Corporation / PetSafe
Knoxville, TN
High performance talent acquisition and on-going employee development are key corporate strategies for us at Brasseler USA. That is why we use the web-based ProfileXT job-matching assessment tool provided by Pro View Systems. With the ProfileXT, we were able to create multiple “success” profiles based on measuring top performers within our company. We then can match multiple candidates to our benchmarks giving us key information about the likely success of each candidate. We also use the coaching reports for continuous employee development as a major part of our training programs. The system was easy to implement, and on-going support and training is always readily available from the Pro View team.
Paul H. McMillan
Director of Human Resources
Brasseler USA
Savannah, GA
As a growing company in a highly competitive field, Consolidated Products strives to hire only those individuals which can perform at a high and consistent level. At the same time, we know each associate of our company is a cornerstone of our quality, customer service and integrity values enjoyed by our customer partners. Therefore, we use the ProfileXT job-matching assessment for all hires and promotions within our company.
On more than one occasion, the ProfileXT has saved us from making a costly miss-hire, but it has also helped identify that “needle-in-the-haystack” top performer we may not have considered in our previous hiring process. Although we use the ProfileXT for about a 1/3 of overall hiring decision, the data proves invaluable for each candidate we consider. We would recommend Pro View Systems and their assessment tools for any company wanting to increase their hiring success rates.
Brian Rhoades
VP President of Operations
Consolidate Products, Inc.
Knoxville, TN
GreenBank is very satisfied with the Pro View assessment service. Since starting with Pro View, we have had some branches which that were in a hurry and "went against" the recommendation of the assessment results and hired the candidates anyhow.
Later they found out that the red flags became real issues with the employees. They wish they had paid closer attention to the scoring of the candidates. You can be sure in the future they will be paying close attention to the "job fit" of the candidates for their open positions revealed by the assessment.
Janice Barham
Human Resources
GreenBank
Greeneville, TN
“Edfinancial Services researched many products before deciding to use the Pro View Systems applicant testing and 360 Feedback products. We looked at convenience (user-friendliness), customer support and services, and, of course, price. Pro View Systems excelled in every area…..
Edfinancial Services has benefited from the applicant testing products which insure a better job fit for open positions, thus reducing turnover and increasing job satisfaction and morale. We have benefited from the 360 Feedback tool by identifying our strengths and areas of needed improvement. The extensive follow-up and development tools have helped and will continue to help our management team reach its full potential.
LeeAnn Bailes Foster
Vice President
Director of Human Resources
Edfinancial Services
“Utilizing the tools and services of Pro View Systems, we were able to rapidly create profiles of our key positions and have them supply candidates with the “DNA” that matches those positions. In addition, we outsourced the entire process of finding those suitable candidates to Pro View Systems which was a huge benefit to me and my organization – the time and cost savings are immeasurable.”
Judy Skeen
Manager
Support Services
Pilot Travel Centers LLC
“I am writing to tell you how pleased we are with the results of using products from Pro View Systems as part of our hiring process. We have found many benefits to using the products, both in analyzing candidates’ capabilities and preparing ourselves for interviews….
Pinkstaff, Daniels & Simpson is a very satisfied customer and would highly recommend the use of The Profile XT, The Step One Survey and the Checkpoint 360 to potential clients.”
Jackie L. Simpson CPA
Officer and Partner
Pinkstaff, Daniels & Simpson P.C.
Certified Public Accountants
“Pro View Systems provides excellent service and support. Clayton Homes believes that the RIGHT people are our best asset and the selection tools provided by Pro View play a vital role in matching the right people to the right job. Another important factor is the support and consistency that comes with the Pro View product, their staff is helpful and there systems are user friendly. Pro View adds value to the Clayton organization. ”
Sharon G. Kennedy
Director of Human Resources
Financial Services & Communities
Clayton Homes
“Prior to engaging Pro View systems to help us with hiring, we were having significant turnover in our most critical job positions. Therefore, we hired Pro View for their “5 Phase Candidate Search” services. They handled the bulk of the recruiting by placing professional want ads, collecting and sorting resumes and applying the Step One Survey and ProfileXT assessments. This process selected a few highly matched candidates for Pinnacle to interview. Not only was this process a tremendous time saver, but so far all of the employees we hired which have been through the 5 Phase process are excellent employees, well matched for our company and their job positions. As we all know, people who enjoy their work are significantly more productive and that is the case of the employees we hired through Pro View Systems.”
Bryan McKenzie
CEO
Pinnacle Distribution
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